Innovative online software puts clients in the driver’s seat and simplifies pharmacy benefit process: Take control of the many choices available
In the competitive arena of pharmacy benefits management, one thing is clear: One size does not fit all. Clients have different needs and their members have differing expectations. As a result, benefit planners often find themselves confronted with a dizzying array of choices and they may not always be sure what’s best or what impact their preferences and choices will have on their total benefit design.
To help clients through this complex process and aid them in creating a pharmacy benefit plan that better aligns with their individual business needs and objectives, Prescription Solutions looked not just to deliver an optimal client experience, but – through its Client and Consumer Experience Program (C2EP)SM – to become a stand-out for clients across industries. The result is the Benefit Preferences Tool, a unique, web-based pharmacy benefits advisor that uses client preferences to develop customized pharmacy plans.
Interactive tool provides answers in 15 minutes
On its Benefit Preferences Tool web page, Prescription Solutions makes use of a proprietary, predictive tool from TrueChoice® Solutions to guide clients through an online, step-by-step decision-making process. This interactive program gathers client preferences for benefit structure, formulary, network access, mail service, clinical programs and more. The program then weighs those responses, determines which products and services best fit the client’s needs, and presents plan recommendations. It also provides a benchmark comparison between the client’s responses and their peers. And it even gives the client an opportunity to request a call from one of the Prescription Solutions professionals to discuss the results in more detail.
This technology has been utilized successfully by many large corporations in non-health-related fields. Its use by Prescriptions Solutions, however, is the first time it has been applied in the pharmacy benefits management field or overall health care environment.
“The Benefit Preferences Tool is just one more way we’re helping clients take control and exercise their right to make informed benefits decisions,” said Patrick Stroh, senior vice president of Business Strategy for Prescription Solutions. “It provides an analysis that helps clients focus on their individual needs and preferences, as well as shows them in real-time which Prescription Solutions products and services can save them money and improve health care outcomes for their members.”
With so many options available today, Prescription Solutions Benefit Preferences Tool and its C2EP approach is a win-win proposition for everyone. Take control and exercise your right to make informed decisions.
Prescription Solutions is an innovative pharmacy benefit management company managing the prescription drug benefit of commercial, Medicare and other government health plans, as well as those of employers and unions. A UnitedHealth Group Company, Prescription Solutions serves more than 11 million members through a national network of 64,000 community pharmacies and state-of-the-art mail service pharmacies.
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Improving Care. Maximizing Value.
We’re about innovation. And choices. And flexibility. And collaboration. And savings. In short, we’re what you’ve been looking for – an industry leader who offers custom prescription benefit plans that control costs without limiting benefits. We build lasting partnerships because we have the expertise to deliver exactly what our clients want. We think solutions.
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