Communities
Health Plan Communication
The Health Plan Communication community highlights the latest news and innovative trends and best practices employers are utilizing to effectively communicate information to their employee population in regard to choice profiles, design explanations, a summary plan description (SPD) and outlines, offering employees information such as cost-sharing provisions, including premiums, deductibles, co-insurance and copayment amounts.
Articles
HealthCare Consumerism Radio: David Daskal, Jellyvision, Discusses Benefits Communications
Hosts Doug Field, CEO of The Institute for HealthCare Consumerism (IHC), and Ron Bachman, Chairman of the Editorial Advisory Board, talk with David Daskal, Director of Business Development with Jellyvision. This segment focuses on the importance of good benefits communications and how Jellyvision and their program "ALEX" are leading the
HealthCare Consumerism Radio: Dennis McGuire, CodeBaby, Talks Benefits Communication & Health Reform
Hosts Brent Macy, Managing Director with The Institute for HealthCare Consumerism (IHC), and Jonathan Field, Managing Editor with The IHC, talk with Dennis McGuire, CEO of CodeBaby. McGuire discussed CodeBaby's Intelligent Virtual Assistant, and how combined with the customer engagement platform extends self-service beyond the knowledge base and FAQ to
Social Media Empowers Consumers
Gone are the days where the only place one could learn about his/her disease or injury was within the four walls of the treating physician’s office. Social media will continue to be a powerful tool for the empowered consumer looking for information about their doctors and diseases.
Beating the Enrollment Blitz
It happens during every enrollment season at every company around the country. Overwhelmed by the volume of decisions they have to make in such a narrow window of time, employees march themselves through their benefits selections on autopilot.
Press Releases
UBA Offers Analysis of Summary of Benefits and Coverage Requirement
Employer Support Tools on SBC Requirements Available in UBA PPACA Resource Center.
Colonial Life Survey Says Workers Want Better Benefits Communication
New research shows employees value good benefits education
Adjudica Launches Broker Version of Communications and Engagement Portal
Adjudica, LLC announced the release of a new version of its HealthSight communications and engagement portal for group health plans specifically designed for use by brokers and consultants.
Blog Posts
This Week on HealthCare Consumerism Radio: Hospital Safety Scores, Patient Health Advisory and More
Yesterday - Another great show last Friday as we welcomed two new guests to the program --...
Emotion, Personalization and Empowerment: High Touch Messaging in a High Tech World
Yesterday -
How VEBA/HRAs will work under the Affordable Care Act in 2014 and beyond
Yesterday - To tell the truth, I am not crazy about buzzwords like "employee engagement." Buzz phrases...
White Papers
The Six Drivers of Employee Engagement
We've all seen it before – new benefits programs that fall flat because employees don't interact with them. Employee engagement is critical to maximizing the value of your benefits portfolio.
MetLife's Study of Employee Benefits Trends Sees Opportunity in Economic Climate
As you know, we’ve been following MetLife’s research for quite a while. We created Tip Sheets that are all about effective benefits communication for their Open Enrollment Toolbox, and we use the data from their annual Study of Employee Benefits Trends in our White Paper
Final Regulations Require New Health Plan Summaries for Most Fall Enrollments
The federal agencies responsible for implementing the health reform law, the Patient Protection and Affordable Care Act (PPACA), issued final regulations relating to the requirement that insurers and plan sponsors distribute four-page "plain English" benefit summaries to health plan enrollees.
