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Communities: Benefit Enrollment & Eligibility

CRC Health Group Moves Employee Benefits to the Benefitfocus Cloud

Charleston, S.C. – May 3, 2012 – CRC Health Group employees will soon have a better way to enroll in all of their benefits. The California-based health care services company has selected BENEFITFOCUS® HR InTouch to manage enrollment and communication for all types of benefits – medical, voluntary and financial – all in one place.

CRC Health Group is the largest provider of specialized behavioral health care services in the U.S. Each day, more than 30,000 people with drug and alcohol addiction, learning differences, weight management issues, eating disorders, and other behavioral issues receive treatment from CRC Health Group employees across the country. CRC Health Group operates residential treatment facilities, outpatient clinics, therapeutic boarding schools, outdoor wilderness camps and a variety of therapeutic programs that treat patients throughout the life cycle of their disorders, at every level of care.


"When selecting an enrollment system, we wanted to make sure that we could provide our employees the same level of personalization, care and attention to detail that we provide our patients,” said Carrie Ling, Sr. Director, Compensation, Benefits, & HRIS for CRC Health Group. “Culturally, Benefitfocus is a great match. Both of our companies are dedicated to providing excellent service, and we are very excited to roll out the personalized education and communication tools in HR InTouch to our employees.”


HR InTouch
will enable CRC Health Group to move from manual, paper based enrollment to a self service, automated enrollment in the cloud. Employees will have access to multi-media content, educational materials and a personal shopping cart to help them keep track of costs as they select all of their benefits in one workflow. Integrated decision support tools help employees select the plans that best fit their needs, and HR InTouch enforces both CRC Health Group and insurance carrier business rules so employees only see the plans and rates that apply to them.

“The compassionate, talented employees at CRC Health Group are making a difference in the lives of thousands of patients across the country every day,” said Andy Howell, chief operating officer for Benefitfocus. “We are very pleased that the employees at this great organization will use our technology to make educated healthcare decisions for themselves and their families.”


CRC Health Group will be live in the Benefitfocus Cloud this month, with open enrollment beginning in July.

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